Privacy Policy

Chat

1.1 Controller Ticketbutler ApS operating under the name Fredo is the controller of the processing of your personal data when you contact us about our products, services and organisation.

1.2 Contact information In case of inquiries regarding Ticketbutler ApS operating under the name Fredo's processing of your personal data in relation to our customer service functions, you are welcome to direct your questions through the same channel you originally communicated with us or please contact us through privacy@ticketbutler.io.

2.1 Purpose of treatment of personal data The main purpose of the processing of personal data is to be able to handle your requests and questions.

2.2 Legal ground for treatment The processing of personal data is based on our legitimate interest in being able to handle your requests and inquiries.

3.1 Categories of recipients Your personal data is passed onto our data processors, inter alia our chat functions provider.

3.2 Categories of recipients in third countries Your personal data is not transferred to third countries. A third country is a country outside EU/EES, for instance USA. The data is not transferred to international organisations either. An international organisation is for instance UN, EU or NATO.

4. Time frame for storage Your personal data is processed and stored in up to 6 years from your last visit.

5. Obligations You are not obligated to submit your personal data to us.

6.1 Rights Under the General Data Protection Regulation you have a number of rights in relation to the processing of your personal data. If you wish to make use of your rights, please turn to us through privacy@ticketbutler.io.

6.1.1. Right of access You have the right to access the personal data we process on your behalf, as well as to receive a copy of the data.

6.1.2. Right of rectification You have the right to have incorrect data about yourself rectified.

6.1.3. Right to erasure In special cases you have the right to request erasure of your personal data.

6.1.4. Right to restriction of processing In certain cases you have the right to restrict the processing of your personal data. If you have the right to restricted processing, we cannot process your personal data, unless it is for storage, with your consent or for the establishment, exercise or defense of a legal obligation or to protect a person or important public interests of the European Union or of a Member State.

6.1.5. Right to objection In specific cases you have the right to object to our processing of your personal data.

6.1.6 Right to data portability Under certain circumstances, you have the right to receive your own personal data in a structured, commonly used and machine-readable format, as well as to transfer this data from one controller to another without hindrance.

7. Supervisory authority You can read more about your rights in the Danish supervisory authority Datatilsynet guide which you can find on www.datatilsynet.dk where you also can file a complaint.

Homepage & Customers

1.1 Controller Ticketbutler ApS operating under the name Fredo is the data controller for the processing of your personal data in relation to the personal data you provide to us when we deliver our products and services to you.

1.2 Contact information If you have any enquiries regarding Ticketbutler ApS operating under the name Fredo's processing of your personal data in relation to your transactions with us, you are welcome to contact us through the same channel you originally communicated with us, or by emailing privacy@ticketbutler.io.

2.1 Purpose of the processing of personal data The main purpose of processing your personal data is to enable us to enter into contracts with you and provide you with our products and services. An additional purpose is to ensure compliance with legal requirements arising from anti-money laundering and bookkeeping legislation.

2.2 Legal grounds for processing The processing of your personal data is necessary for Ticketbutler ApS operating under the name Fredo to enter into contracts with you. Following the provision of our products and services, the continued processing of your personal data is also necessary for Ticketbutler ApS operating under the name Fredo's legitimate interests in assessing, establishing or defending current and future legal claims. Finally, the processing of your personal data is carried out in accordance with legal requirements arising from the Anti-Money Laundering Act and the Bookkeeping Act.

3.1 Categories of recipients Your personal data may be passed on to business partners, including financial institutions, accountants, solicitors, and data processors.

3.2 Categories of recipients in third countries Your personal data may be transferred to third countries. A third country is a country outside the EU/EEA, for example the United States. Your personal data is not transferred to international organisations. Examples of international organisations include the United Nations, the European Union, and NATO.

4. Retention period Your personal data is ordinarily retained for five years after the end of the contractual relationship.

5. Obligations Providing your personal data is a prerequisite for us to be able to do business with you.

6.1 Rights Under the General Data Protection Regulation (GDPR), you have a number of rights in relation to the processing of your personal data. If you wish to exercise your rights, please contact us at privacy@ticketbutler.io.

6.1.1 Right of access You have the right to access the personal data we process about you, as well as to receive a copy of that data.

6.1.2 Right to rectification You have the right to have inaccurate personal data concerning you corrected.

6.1.3 Right to erasure In certain circumstances, you have the right to request the erasure of your personal data.

6.1.4 Right to restriction of processing In certain circumstances, you have the right to request the restriction of the processing of your personal data. Where processing has been restricted, we may only process your personal data for storage purposes, with your consent, for the establishment, exercise or defence of legal claims, or to protect the rights of another natural or legal person or important public interests of the European Union or of a Member State.

6.1.5 Right to object In certain circumstances, you have the right to object to our processing of your personal data.

6.1.6 Right to data portability Under certain circumstances, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit that data from one controller to another without hindrance.

7. Supervisory authority You can read more about your rights in the guidance published by the Danish supervisory authority, Datatilsynet, available at www.datatilsynet.dk, where you may also lodge a complaint.

Recruitment

1.1 Controller Ticketbutler ApS operating under the name Fredo is the controller of the processing of your personal data in relation to recruitment.

1.2 Contact information If you have any enquiries regarding Ticketbutler ApS operating under the name Fredo's processing of your personal data in relation to the recruitment process, you are welcome to contact us through the same channel you originally communicated with us, or by emailing privacy@ticketbutler.io.

2.1 Purpose of the processing of personal data The main purpose of processing your personal data is to recruit and employ qualified personnel.

2.2 Legal grounds for processing The processing of your personal data is carried out for the purpose of implementing measures taken at your request prior to potentially entering into an employment contract. If your application contains special categories of personal data, for example information concerning your health, the processing will be based on the fact that you have provided this information to us yourself.

3.1 Categories of recipients We do not pass your personal data on to others.

3.2 Categories of recipients in third countries Your personal data is not transferred to third countries. A third country is a country outside the EU/EEA, for example the United States. Your personal data is not transferred to international organisations either. An international organisation is, for example, the United Nations, the European Union or NATO.

4. Retention period We retain your personal data, including your CV, application and other relevant documents, for up to six months after the end of the recruitment process. Unsolicited applications are retained for up to six months.

5. Obligations Providing your personal data is a prerequisite for you to be able to apply for employment with us.

6.1 Rights Under the General Data Protection Regulation (GDPR), you have a number of rights in relation to the processing of your personal data. If you wish to exercise your rights, please contact us at privacy@ticketbutler.io.

6.1.1 Right of access You have the right to access the personal data we process about you, as well as to receive a copy of that data.

6.1.2 Right to rectification You have the right to have inaccurate personal data concerning you corrected.

6.1.3 Right to erasure In certain circumstances, you have the right to request the erasure of your personal data.

6.1.4 Right to restriction of processing In certain circumstances, you have the right to request the restriction of the processing of your personal data. Where processing has been restricted, we may only process your personal data for storage purposes, with your consent, for the establishment, exercise or defence of legal claims, or to protect the rights of another natural or legal person or important public interests of the European Union or of a Member State.

6.1.5 Right to object In certain circumstances, you have the right to object to our processing of your personal data.

6.1.6 Right to data portability Under certain circumstances, you have the right to receive your personal data in a structured, commonly used and machine-readable format, and to transmit this data from one controller to another without hindrance.

7. Supervisory authority You can read more about your rights in the guidance published by the Danish supervisory authority, Datatilsynet, which you can find at www.datatilsynet.dk, where you may also lodge a complaint.

Collaborative partners

1.1 Controller Ticketbutler ApS operating under the name Fredo is the controller of the processing of your personal data in relation to your transaction or collaboration with us.

1.2 Contact information If you have any enquiries regarding Ticketbutler ApS operating under the name Fredo's processing of your personal data in relation to collaborative engagement, you are welcome to contact us through the same channel you originally communicated with us, or by emailing privacy@ticketbutler.io.

2.1 Purpose of the processing of personal data The main purpose of processing your personal data is to enable us to enter into contracts and collaborations with you.

2.2 Legal grounds for processing The processing of your personal data is necessary for entering into contracts involving you and Ticketbutler ApS operating under the name Fredo. Once the contract has commenced, the processing of your personal data is necessary for us to fulfil our contractual obligations, including, where applicable, providing you with services or delivering products. Once the contract has been fulfilled, the processing is necessary for Ticketbutler ApS operating under the name Fredo to pursue its legitimate interest in assessing, establishing or defending any current or future legal claims. Furthermore, the processing of your personal data is required under the Danish Bookkeeping Act.

3.1 Categories of recipients Your personal data may be passed on to collaborative partners and data processors.

3.2 Categories of recipients in third countries Your personal data is not transferred to third countries. A third country is a country outside the EU/EEA, for example the United States. Your personal data is not transferred to international organisations either. An international organisation is, for example, the United Nations, the European Union or NATO.

4. Retention period Your personal data is ordinarily retained for three years after the end of the contract. In addition, personal data which Ticketbutler ApS operating under the name Fredo is required to retain under the Danish Bookkeeping Act will, in accordance with the law, be kept for five years after the end of the financial year in which the contract ended.

5. Obligations Providing your personal data is a prerequisite for us to be able to collaborate with you.

6.1 Rights Under the General Data Protection Regulation (GDPR), you have a number of rights in relation to the processing of your personal data. If you wish to exercise your rights, please contact us at privacy@ticketbutler.io.

6.1.1 Right of access You have the right to access the personal data we process about you, as well as to receive a copy of that data.

6.1.2 Right to rectification You have the right to have inaccurate personal data concerning you corrected.

6.1.3 Right to erasure In certain circumstances, you have the right to request the erasure of your personal data.

6.1.4 Right to restriction of processing In certain circumstances, you have the right to request the restriction of the processing of your personal data. Where processing has been restricted, we may only process your personal data for storage purposes, with your consent, for the establishment, exercise or defence of legal claims, or to protect the rights of another natural or legal person or important public interests of the European Union or of a Member State.

6.1.5 Right to object In certain circumstances, you have the right to object to our processing of your personal data.

6.1.6 Right to data portability Under certain circumstances, you have the right to receive your personal data in a structured, commonly used and machine-readable format, as well as to transfer this data from one controller to another without hindrance.

7. Supervisory authority You can read more about your rights in the guidance published by the Danish supervisory authority, Datatilsynet, which you can find at www.datatilsynet.dk, where you may also lodge a complaint.

Newsletter

1.1 Controller Ticketbutler ApS operating under the name Fredo is the controller of the processing of your personal data in relation to your receipt of our newsletter.

1.2 Contact information If you have any enquiries regarding Ticketbutler ApS operating under the name Fredo's processing of your personal data in relation to your receipt of our newsletter, you are welcome to contact us through the same channel you originally communicated with us, or by emailing privacy@ticketbutler.io.

2.1 Purpose of the processing of personal data The main purpose of processing your personal data is to provide you with the latest news and offers about Ticketbutler ApS operating under the name Fredo and our services.

2.2 Legal grounds for processing The processing of your personal data is based on your consent, and you may withdraw your consent at any time.

3.1 Categories of recipients Your personal data may be passed on to marketing firms.

3.2 Categories of recipients in third countries Your personal data is not transferred to third countries. A third country is a country outside the EU/EEA, for example the United States. Your personal data is not transferred to international organisations either. An international organisation is, for example, the United Nations, the European Union or NATO.

4. Retention period Your personal data is retained until you withdraw your consent.

5. Obligations Providing your personal data is a prerequisite for you to be able to receive our newsletter.

6.1 Rights Under the General Data Protection Regulation (GDPR), you have a number of rights in relation to the processing of your personal data. If you wish to exercise your rights, please contact us at privacy@ticketbutler.io.

6.1.1 Right of access You have the right to access the personal data we process about you, as well as to receive a copy of that data.

6.1.2 Right to rectification You have the right to have inaccurate personal data concerning you corrected.

6.1.3 Right to erasure In certain circumstances, you have the right to request the erasure of your personal data.

6.1.4 Right to restriction of processing In certain circumstances, you have the right to request the restriction of the processing of your personal data. Where processing has been restricted, we may only process your personal data for storage purposes, with your consent, for the establishment, exercise or defence of legal claims, or to protect the rights of another natural or legal person or important public interests of the European Union or of a Member State.

6.1.5 Right to object In certain circumstances, you have the right to object to our processing of your personal data.

6.1.6 Right to data portability Under certain circumstances, you have the right to receive your personal data in a structured, commonly used and machine-readable format, as well as to transfer this data from one controller to another without hindrance.

7. Supervisory authority You can read more about your rights in the guidance published by the Danish supervisory authority, Datatilsynet, which you can find at www.datatilsynet.dk, where you may also lodge a complaint.